Schon wieder hat Sie ein Kunde oder Kollege unfair angegriffen oder eine hässliche Bemerkung gemacht. Da ist man manchmal sprachlos, reagiert zu heftig und ärgert sich dann hinterher auch noch über sich selbst. Vorsicht! Der, der uns ärgert, beherrscht uns! Deshalb kommt es darauf an, anders zu reagieren, als es sich die angreifende Person wünscht. Sie erfahren in meinem Vortrag, wie Sie sich souverän selbst behaupten, statt auf dem gleichen niedrigen Niveau zurückzuschlagen.
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Mehr über die Rednerin bei Tagungen, Dr. Gudrun Fey, lesen Sie hier.
Dr. Gudrun Fey · Elfenstr. 93 · 70567 Stuttgart | Impressum & Datenschutz
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